Kimpton Hotel Enso By Ihg, San Francisco - Reviews, Room Options & Prices 2025

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About the Hotel

1800 Sutter Street, San Francisco, California, United States of America, 94115-3220

Kimpton Hotel Enso By Ihg, a 4-star property nestled in Japantown, intersects with Pacific Heights' leafy streets, ramen shops, and the Fillmore's jazz clubs, carrying forward the legacy where Billie Holiday and Duke Ellington once played.

Contemporary Japanese Rooms

The contemporary rooms at The Kimpton Enso Hotel feature LCD flat-screen TVs with HD channels, shibori-inspired carpets in corridors, and Peace Plaza-facing views from fifth floor upwards.

Local Dining Options

Mums Restaurant and Bar hosts daily wine hours featuring Berkeley-made sake and serves all-you-can-eat shabu shabu, while Social Study transitions from a gourmet coffee spot by day to craft beer and California wine venue by night.

Outdoor Recreation Space

Kimpton Hotel Enso's outdoor courtyard includes a fire pit, lounge seating, and bean bag toss lawn games, complemented by a 24-hour fitness center with yoga mats.

Central Japantown Location

Located equidistant between downtown and Golden Gate Park in Japantown, the hotel sits within a two-by-three block enclave of Japanese restaurants, karaoke bars, spas, and shops.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

King Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

King Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

San Francisco 1.1 mi

Airports

San Francisco International (SFO) 14.5 mi

Oakland International (OAK) 20.6 mi

Train

Caltrain - 4th & King Street Station 2.1 mi

Metro stations

Civic Center/UN Plaza 1.1 mi

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 49 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Allergy-free rooms
Elevator
Vending machines
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Pet amenities available
Housekeeping
Laundry
Dry cleaning
Happy hour

Dining

Restaurant
Snack bar
Picnic area/ Tables

Business

Meeting/ Banquet facilities

Children

Cribs

Room features

Air conditioning
Heating
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1800 Sutter Street, San Francisco, California, United States of America, 94115-3220

Map view

street view

1800 Sutter Street, San Francisco, California, United States of America, 94115-3220

City landmarks

Harbor

Pier 39

1.9 mi

Monuments and Landmarks

Lombard Street

1.2 mi

Grant Avenue

Chinatown

1.4 mi

Historic Site

Painted Ladies

5200 ft

Public Building

San Francisco City Hall

1.1 mi

Market

Ferry Building

2.1 mi

3601 Lyon St

Palace of Fine Arts

1.5 mi

Island

Alcatraz Island

2.8 mi

Harbor

Fisherman's Wharf

1.7 mi

Museums

Asian Art Museum

1.3 mi

Bridges

Golden Gate Bridge

3.5 mi

Cable car ride

1.5 mi

Cable Car

Cable Car Museum

1.7 mi

Mall

The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square

1.4 mi

Mall

Ghirardelli Square

1.4 mi

Tower

Coit Tower

1.7 mi

Parks

Mission Dolores Park

1.9 mi

Garden

Conservatory of Flowers

1.9 mi

Church

Old Cathedral of Saint Mary

2200 ft

Gallery

San Francisco Museum of Modern Art

1.6 mi

1709 Broderick St

Full House House

3900 ft

National Park

San Francisco Maritime National Historical Park

1.5 mi

Museums

Haas-Lilienthal House

2900 ft

Museums

Contemporary Jewish Museum

1.4 mi

Church

Grace Cathedral

1.2 mi

Gallery

Fort Mason Center

1.4 mi

2640 Steiner St

Mrs Doubtfire House

4300 ft

Post and Buchanan Streets

Japantown

3600 ft

Broadway Theatre

War Memorial Opera House

5200 ft

Nearby

Mall

Japan Center

1600 ft

Restaurants

Hinodeya Ramen Bar

200 ft

1737 Buchanan St

Yasukochi's Sweet Stop

200 ft

1790 Sutter St

Ramen Yamadaya

300 ft

1728 Buchanan St 2nd Floor

Jitlada Thai Cuisine

300 ft

1826 Buchanan Street

Tanpopo

300 ft

1740 Buchanan St

Kippu Japanese Restaurant

400 ft

1707 Buchanan St

Shabusen Restaurant

300 ft

1726 Buchanan St

Doobu

300 ft

1723 Buchanan St

Benihana

800 ft

1737 Post St Ste 350

Crown & Crumpet

700 ft

1746 Post St

Sanppo Restaurant

600 ft

1702 Post St

Mifune

700 ft

1737 Post St Japan Center Upper Floor of West Mall

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

7.2

Location

9.2

Service

7.8

Dining

7.2

Oscar

United Kingdom, March 2025

6.4/10

My stay at the Kimpton Hotel Enso was mostly enjoyable. The room was clean and well-furnished, providing a comfortable retreat. However, I did encounter a few quirks, like unexpected smells from HVAC and inconsistent service at times.

Rooms

8.0

The room had tasteful minimal decor, a very comfortable bed, and was quite clean. I appreciated the good water pressure in the shower as well. Yet, there were moments when I noticed strong scents wafting in from the HVAC system, which was a bit odd.

Service

7.0

The staff was friendly and accommodating, always willing to assist. However, there were times when they seemed unsure about certain IHG perks, which caused some minor confusion during my stay.

Location

8.0

Situated in a quiet neighborhood, I felt safe walking around even at night. It might be a bit far from the main attractions, but I enjoyed the peaceful surroundings that allowed me to escape the city's noise.

Dining

7.0

I found the Japanese restaurant, Mums, to be quite adequate. However, it didn’t quite live up to the standards of other Kimpton dining experiences I've had.

Facilities

7.0

The hotel offers useful amenities like housekeeping and laundry services. On the downside, the limited lobby seating made the space feel a bit cramped.

Elijah

United Kingdom, January 2025

7.4/10

Overall, I had a decent stay at the Kimpton Hotel Enso. the location was fantastic, with easy access to Japantown and great eateries nearby. However, the room was small and had limited storage. and I was disappointed by the bar service during my visit. Despite these quirks, the attentive staff and cleanliness made the experience worthwhile.

Rooms

6.0

The room was clean and bright, though small. I appreciated the comfortable bed but found the bathroom's counter space limited.

Service

8.0

The staff was friendly and helpful. I received excellent assistance at the front desk, especially from Gillian, who sorted out my booking issues quickly.

Location

9.0

The hotel is perfectly situated right across from Japantown. it felt safe and calm, making it easy to explore the area on foot.

Dining

7.0

I enjoyed breakfast at the attached café, which had good food. but the bar service could use improvement, especially for cocktails.

Facilities

6.0

The hotel offered a happy hour and clean facilities. however, I found the fitness center to be quite minimal.

Cameron

United Kingdom, January 2025

6.4/10

I had a pleasant one-night stay at Kimpton Hotel Enso, enjoying its clean atmosphere and friendly service. While my room was cozy, it felt a bit sparse and could benefit from more furnishings. The location in Japantown was perfect for exploring local dining options, making it a convenient base for my adventures in San Francisco.

Rooms

8.0

The room was clean and spacious but felt sparse, with just two beds and a desk. I loved the cozy nook overlooking the street, but I hoped for more furniture for comfort.

Service

8.0

The staff was friendly and quick to assist me, though I did notice they could improve on providing clearer information during late-night check-in.

Location

10.0

Being situated right in Japantown was fantastic—everything I wanted to explore was within walking distance, including numerous dining options.

Dining

6.0

While the hotel offered a lovely happy hour with free drinks, I found the lack of food service inconvenient, especially when I needed to stay in during my visit.

Facilities

9.0

I appreciated the amenities like the complimentary internet and the fun lobby space. The hotel even had bikes for rental, which was a nice touch for exploring the area.

Connor

United Kingdom, December 2024

5.0/10

I had a mixed experience at Kimpton Hotel Enso. The location in Japantown was a definite highlight, with great shopping and a quiet atmosphere. though the room left much to be desired. The staff was friendly and accommodating, but I encountered several issues that dampened my stay, such as unreliable amenities and parking troubles.

Rooms

5.0

The room was spacious and clean, but I found the bedding uncomfortable, as it felt limp, and there was a lack of seating options. The bathroom was good-sized, yet had minimal counter space.

Service

6.0

The staff were nice and welcoming, genuinely concerned about my comfort, but I did experience unprofessional service during checkout, which was quite disappointing.

Location

9.0

The hotel's location was fantastic for exploring Japantown and was very walkable, which I appreciated. a real gem amidst the bustling city.

Dining

7.0

While the restaurant offered good breakfast options, I missed having a coffee machine in the room. The complimentary morning coffee was a nice perk, though it stopped too early for my tastes.

Facilities

5.0

The hotel did have some nice features, like evening wine hour and EV chargers, but I encountered issues like a malfunctioning hairdryer and poor soundproofing.

Hannah

United Kingdom, November 2024

6.6/10

My stay at Kimpton Hotel Enso was fantastic! The hotel was clean, and I loved the friendly and courteous staff. The location in Japantown was ideal—quiet yet close to great shops and restaurants. The room was spacious with a comfy bed, although the A/C fan was a bit noisy at times. Overall, it was a wonderful experience! 😊✨

Rooms

9.0

The rooms were spacious and well-designed with a comfortable bed. I appreciated the yoga mat provided, making it easier to unwind after a long day!

Service

10.0

The staff was incredibly polite and offered great recommendations for nearby dining and activities.

Location

10.0

Being in Japantown was a major plus. It felt safe and quiet, yet I was within walking distance of Fillmore Street and plenty of dining options.

Dining

9.0

The breakfast at the in-house restaurant was delicious and reasonably priced, which made for a pleasant start to my day.